If reimaging your server does not solve the problem, please collect all the logs using the method shown here. Provide the logs to us via slack, and we will investigate the root cause of the issue.

hello Scott, thank you for your reply, the reason i want to increase the  /dev/sda2, because my virtual genians keep crashing because of full disk, after restart everything normal but 2 or 3 days later it’s crashing again, i follow the 2000 nodes sizing.

We do not support resizing partitions on active installations. You can create a backup of your current installation and restore it to a new installation of the same version of Genian NAC. You can see instructions on how to obtain and restore a backup image here. To add the backup image to your newly installed …

increase genians disk size in nutanix/vmware deployment Read More »

Hello, After testing, we have been unable to reproduce the error you have reported on our latest release version. Please check the following:  Version of Windows Settings controlling software installation on your windows machine Presence of Genians files in C:\\program files\Geni Genian NAC Node Policy Settings for Agent Execution Account If using an On-Premise installation, …

NAC Agent won’t install Read More »

Hello, After testing, we have been unable to reproduce the error you have reported on our latest release version. Please check the following:  Version of Windows  Settings controlling software installation on your windows machine Presence of Genians files in C:\\program files\Geni Genian NAC Node Policy Settings for Agent Execution Account If using an On-Premise installation, …

NAC agent not installed, installation stuck Read More »

Hi Dipak, Importing pcap is not a supported feature. Depending on your needs, it may be useful to import events using syslog. When an event is imported, you can configure a log filter to apply tags, which can place nodes/devices/users into groups/assign policies. See this article for more info.

Hi Andrea, We’re sorry to hear that you’re experiencing this issue. From the looks of it, the application sign in requirements for Google may have been changed. The issue has been reported internally to our developers. We will contact you directly with more info. Best Regards, Scott

Hi, Thanks for your interest in Genian NAC. Our support teams have reached out to you privately. For extra more information, check out our Video Series, Administrators Guide and Slack Community https://my.genians.com/videos/ https://docs.genians.com/release/en/ https://www.genians.com/slack

Hi, We have multiple lines of defense against this sort of attack. 1. Our endpoint agent or WMI query can make sure that a given device has all required security software installed on it. the agent can additionally make sure that anti malware and other software are running and updated, as well as making sure …

Genians – transparent bridge detection Read More »

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