Hi all,
my customer already install genians policy server and network sensor,
the genians firmware is 5.0.36.1021
they want to download genians agent from menu System > Update > Genians software
but the page show like this (see image) "An error has occurred. Please contact your system administrator"
they already try with other browser, and still error
they already reboot both genians (Policy server and network sensor), and still error
any suggest ?
beny siswanto Answered question
Hi Brett
thank you for suggest.
i will try to download genians agent using https://x.x.x.x:8443/agent
and i will try to upgrade firmware version
regards
_Beny_
beny siswanto Answered question