my customer already install genians policy server and network sensor,
the genians firmware is 188.8.131.521
they want to download genians agent from menu System > Update > Genians software
but the page show like this (see image) "An error has occurred. Please contact your system administrator"
they already try with other browser, and still error
they already reboot both genians (Policy server and network sensor), and still error
any suggest ?